3CX Partner for Businesses in Québec

As a certified 3CX partner, we handle your IP telephony setup—voice, SMS, video conferencing, and call centre solutions—with number porting and local support.

  • Web, desktop, and mobile clients (iOS/Android)
  • Virtual receptionist (IVR), call queues, call recording
  • Real-time reporting and supervision
Partenaire 3cx

Why Choose
a 3CX Partner?

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  • Local Expertise

    By choosing a Québec-based partner, you get high-quality answers to your questions with fast response times.

  • Knowledge of Network Infrastructure

    Working with a partner who has strong networking expertise ensures the smooth operation of 3CX, an IP telephony solution that depends on the quality of your IT network.

  • Industry-Specific Experience

    BOLÉAN works with dozens of companies across various industries. You benefit from this specialized expertise for the configuration and deployment of your 3CX system.

Key Benefits of 3CX

Architecture & Deployment by a 3CX Partner

  • Cloud-based deployment in Canada

  • Integrations (email, calendars, CRM*) and a customized numbering plan

  • SMS routing and flow configuration

  • Redundancy, backups, and 24/7 monitoring

*Popular integrations available; we validate compatibility with your environment.

  • Our Process

    1. Network & needs analysis (capacity, sites, client types, etc.)
    2. Numbering plan & IVR design
    3. Number porting & line configuration
    4. Testing, 3CX training & go-live
    5. Proactive support & ongoing optimization
    Speak with an Expert Speak with an Expert
Cx

Schedule a consultation

What IT environment do you use? *
Where do employees work? *

Frequently asked questions

  • 01

    Are you a certified 3CX partner?

    Yes. We design the system architecture, handle the implementation, manage number porting, and provide ongoing support.

  • 02

    Can I keep my current number?

    In most cases, yes. We port your number to a 3CX-compatible carrier and coordinate the switchover to avoid disruptions.

  • 03

    Can I have IVR and SMS on the same number?

    Yes. We activate the feature and configure the message flows directly in 3CX.

  • 04

    What’s the typical timeline for a 3CX migration?

    Usually anywhere from a few days to 2 weeks, depending on complexity (analysis, numbering plan, IVR, porting, testing, and training).

  • 05

    Do you offer 24/7 support?

    Yes. 24/7 phone support is available. SLAs (response/resolution times) are defined based on your service plan.

  • 06

    Does 3CX integrate with Teams or a CRM?

    Yes, integrations are available (e.g., connectors/directories, pop-up windows). We assess your environment’s compatibility before deployment.

  • 07

    What about E911/emergency calling in Canada?

    We work with carriers that support E911. Emergency addresses are configured per site/user in compliance with Canadian regulations.

  • 08

    How much does it cost?

    The total cost includes the 3CX licence, carrier trunks, and our services (consulting, deployment, support). We provide a quote after the initial assessment.

Got more questions? Send us a message at allo@bolean.com; we’ll be happy to help!

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Ready to transform your business ?

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BOLÉAN is your strategic and technological partner you can count on to reach new heights.